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8D Problem Solving 8D问题解决ZF Friedrichshafen AGAgendaIntroduction 介绍Presentation Round 自我介绍Work Guidelines 工作指南Objectives of the Seminar 研讨会的目标ZF specific Requirements 采埃孚特殊要求The 8D Process 8D程序Brief Overview 简明概述The single Steps in Detail 每一步骤详述Workshops 课堂练习Conclusion and Feedback 结论和反馈Introduction介绍 Presentation Round自我介绍Where are you from (company/ location)? 你来自哪里(公司/地点)?In which department do you work? 在哪个部门工作?What are your expectations for today? 今天期望学到什么?Introduction介绍Objectives of the Seminar研讨会目标You understand the importance of the zero defectstrategy 理解零缺陷策略的重要性You acquired/ refreshed existing knowledge of the ZFspecific problem-solving requirements and form sheets 了解或回顾采埃孚关于问题解决的要求和相关工作表单You know how to identify customer requirements 了解如何识别客户的要求 You know a method which helps you