飞利浦如何处理回收物流.docx

想预览更多内容,点击预览全文

申明敬告:

本站不保证该用户上传的文档完整性,不预览、不比对内容而直接下载产生的反悔问题本站不予受理。如果您已付费下载过本站文档,您可以点击这里二次下载

文档介绍

The document was prepared on January 2, 2021

The document was prepared on January 2, 2021

飞利浦如何处理回收物流

. 海量免费资料尽在此

How Philips Reduced Returns

FromtheNovember/December2003issueofSupplyChainManagementReview

TONYSCIARROTTASupplyChainManagementReviewNovember1,2003

Theanswertoreducingthecostofreturnsdoesnotalwayslieinimprovingyour

reverselogisticsoperations.AtPhilipsConsumerElectronics,thereturns

managementdepartmenthasfocusedonhowitcanstopreturnsbeforetheyeven

enterthereversesupplychain.Bytakingpreventativestepssuchasimproving

a?product’seaseofuse,enforcingcompanypolicies,andrevitalizingthe

servicenetwork,Philipshascutitsreturnsbymorethan$100millionperyear.

In1998,Iwaspresentedwithanopportunity:headupareturnsmanagement

departmentwithinPhilipsConsumerElectronicsandhelpleadeffortstocontrol

amajo

您可能关注的文档

最近下载