邮政通信信息业务员考试相同项单选集试卷（邮政通信信息业务员考试）_3.doc

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邮政通信信息业务员考试相同项单选集试卷（邮政通信信息业务员考试）

姓名:_____________ 年级:____________ 学号:______________

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选择题

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1、 From: Abdul Mueed Tasab To: Elaine Riach Subject: Survey Data Elaine, I’ve finally received the results of the customer survey from Public Relations. Most of the findings match our (41), but there were a few surprises. For example, customer satisfaction with the new warranty offer was far lower than we thought. Apparently, most people feel that the length of the warranty period is too short. The effect that this will have on future sales remains (42). On the other hand, the company’s new product received a higher score than we predicted. I think we should meet to discuss the survey data sometime this week. Please get back to me with a tim