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酒店专业英语 Hospitality English 主讲人：方荣 Front Desk Task1 VIP Check-- in Vocabulary escort v. 护送；陪同 settle v. 解决；定居 dial v. 给…拨号打电话 show you around 带某人参观 Read the task Learn the task step by step Practice the task CONTENTS O N E Read the task Read the task A VIP guest comes to your hotel. A bellman escorts her to the room. T W O Learn the task step by step Learn the task step by step 1.Greet guests 2. Escort the guest to the room and check her in in the room 3. Offer room service?if the guest likes 4. Express good wishes and say good-bye T Practice the task H E E R Practice the task A VIP guest comes to your hotel. A bellman escorts her to the room Work in pairs to role-play a conversation about VIP check in with your partner. You act as the bellman, your partner the guest. Change your roles when